Business Tools for the Clever Hair and Beauty Salon
By a REAL Salon Owner!
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Job Description Manual
1.1KEY TASKS AND OBJECTIVES - ALL EMPLOYEES 2
1.2Administration and Paperwork 2
1.3Daily Productivity And Tracking Meeting 4
1.4New Season Hairdressing Collection 5
1.5Systems, Policies And Procedures 6
1.6Conflict Resolution 6
1.7Human Resources (Performance Appraisals) 7
1.8Sales 8
1.9Product Knowledge (Retail/Professional) 9
1.10Marketing 10
1.11Quality Customer Service 12
1.12Performance Appraisals 13
1.13Occupational Health And Safety 15
1.14Performance Appraisals 13
1.15Human Resources Department 17
1.16Induction Booklet 18
1.17Orientation 21
1.18Communication 22
1.19 Employment, Hiring And Separation 23
1.20 Apprenticeships 25
1.21 Accounts 26
1.22 Wages 31
1.23 State Government Hairdressing Awards And Regulations 32
1.24 Supervising Daily Productivity Tracking And Task Form 35
1.25 Building Management 36
1.26 Education And Training 37
