Clever Salon & Spa Tools
Business Tools for the Clever Hair and Beauty Salon
By a REAL Salon Owner!
Business Building Tools for the Clever Spa & Salon Owner
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Job Description Manual
1.1 KEY TASKS AND OBJECTIVES - ALL EMPLOYEES 2
1.2 Administration and Paperwork 2
1.3 Daily Productivity And Tracking Meeting 4
1.4 New Season Hairdressing Collection 5
1.5 Systems, Policies And Procedures 6
1.6 Conflict Resolution 6
1.7 Human Resources (Performance Appraisals) 7
1.8 Sales 8
1.9 Product Knowledge (Retail/Professional) 9
1.10 Marketing 10
1.11 Quality Customer Service 12
1.12 Performance Appraisals 13
1.13 Occupational Health And Safety 15
1.14 Performance Appraisals 13
1.15 Human Resources Department 17
1.16 Induction Booklet 18
1.17 Orientation 21
1.18 Communication 22
1.19 Employment, Hiring And Separation 23
1.20 Apprenticeships 25
1.21 Accounts 26
1.22 Wages 31
1.23 State Government Hairdressing Awards And Regulations 32
1.24 Supervising Daily Productivity Tracking And Task Form 35
1.25 Building Management 36
1.26 Education And Training 37
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