Business Building Tools for the Clever Spa & Salon Owner
TABLE OF CONTENTS PAGE NO.
2.1 PERFORMANCE APPRAISALS 3
2.1.1 The Supervisor’s Guide To The Performance Appraisal Procedures 3
2.1.2 Objectives 3
2.1.3 The Advantages Of A Performance Appraisal 4
2.1.4 Guidelines 4
2.1.5 The Supervisor’s Objectives 5
2.1.6 Preparing For A Performance Appraisal 6
2.1.7 McMillans Attitude Towards Performance Appraisals 6
2.1.8 Characteristics Of An Effective Appraiser 7
2.1.9 Employee Pre-Performance Appraisal Checklist 9
2.1.10 Supervisors Checklist For Employee Performance Appraisal 10
2.1.10.1 Pitfalls To Avoid 11
2.1.10.2 Developing The Action Plan 12
2.1.10.3 Evaluation Chart 13
2.1.10.4 Conducting The Appraisal 14
2.1.10.4.1 How To Begin The Discussion 14
2.1.10.4.2 Discussing Unsatisfactory Performance 15
2.1.10.4.3 How To Get An Employee To Talk Freely 16
2.1.10.4.4 Bring Out The Best Discussions 19
2.1.10.4.5 Personal Development And Growth 21
2.1.11 Supervisor’s Self Assessment 22
2.1.12 Employee’s Assessment Of Supervisor At Their Performance Appraisal 23
2.1.13 Results Of Employee’s Assessment Of Supervisor At Their Appraisal 24
2.1.13.1 Closing The Appraisal Discussion 24
2.1.13.2 Following Up - Checklist 25
2.1.14 Performance Appraisal Guidelines For Supervisors 26
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