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Weekly Productivity Meeting
Facilitators Manual
1.PRODUCTIVITY AND MANAGEMENT MEETING AGENDA5
1.1Preparation5
1.2The Brief5
1.3Record The Following Information On The PMA (Productivity Meeting Agenda) - 6
1.4Retail7
1.5Re-booking8
1.6History Updates9
1.7Petty Cash12
1.8Discounts13
1.9Price Adjustments14
1.10Free Of Charge Services15
1.11Services Given As Gift15
1.12Gift Vouchers 15
1.13Faulty Services 16
1.14Clients On Account19
1.15Overdue Accounts20
1.16Employees On Account21
1.17Refunds 22
1.18Cleaning Schedule23
1.19Marketing Brief 24
1.204Seasons Newsletter Think Tank 25
1.21The Salon Note Book26
1.22Product And Stock Control28
1.23Staff Appearance 29
1.24Staffing Levels 29
1.25Training 30
1.26Staffing Rosters For Next Week31
1.27Seminar / Education / Show / Workshop - 31
1.28Memorandum 32
1.29Housekeeping 32
1.30Correspondence To Salon Owner32
1.31Communication 32
1.32Catch Up 33
1.33Facilitator’s Assistant34

