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Weekly Productivity Meeting

Facilitators Manual
 
1. PRODUCTIVITY AND MANAGEMENT MEETING AGENDA 5
1.1 Preparation 5
1.2 The Brief 5
1.3 Record The Following Information On The PMA (Productivity Meeting Agenda) - 6
1.4 Retail 7
1.5 Re-booking 8
1.6 History Updates 9
1.7 Petty Cash 12
1.8 Discounts 13
1.9 Price Adjustments 14
1.10 Free Of Charge Services 15
1.11 Services Given As Gift 15
1.12 Gift Vouchers 15
1.13 Faulty Services 16
1.14 Clients On Account 19
1.15 Overdue Accounts 20
1.16 Employees On Account 21
1.17 Refunds 22
1.18 Cleaning Schedule 23
1.19 Marketing Brief 24
1.20 4Seasons Newsletter Think Tank 25
1.21 The Salon Note Book 26
1.22 Product And Stock Control 28
1.23 Staff Appearance 29
1.24 Staffing Levels 29
1.25 Training 30
1.26 Staffing Rosters For Next Week 31
1.27 Seminar / Education / Show / Workshop - 31
1.28 Memorandum 32
1.29 Housekeeping 32
1.30 Correspondence To Salon Owner 32
1.31 Communication 32
1.32 Catch Up 33
1.33 Facilitator’s Assistant 34